| Code of Ethics |
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| ACCEPTANCE: Members should completely accept EUOTI objectives which are clearly mentioned on our web page and try as hard as possible to achieve the goals and aims related to these objectives. |
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| ACCURACY AND COMMITMENT: Full commitment for assistance, encouraging and development of the E-travel Business all over the world, all EUOTI Members are committed to deliver clear, legible, comprehensive and accurate information to enable the client to judge correctly and select easily the product he desires since EUOTI is a directory of carefully screened holidays run by hundreds of specialists in different fields of tourism and travel industry so all the holidays and offers were erase the sentence because it is repeated filtered in a way to guarantee customer's full satisfaction. |
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| CONFIDENTIALITY AND PRIVACY: All members of EUOTI should treat their customers in a complete confidentiality and not reveal any information without a clear permission from the customer. EUOTI user does not need to reveal any personal information however we ask the traveler who would like to receive our newsletter to provide us with his E-mail address indicating the region and activities of interests we use these information to send our newsletters and make sure he receives the most relevant information but if the user decides to use EUOTI web site to request certain information about a specific member, our professionals will get his contacts and guide him to the best service provider in the same category. |
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| MARKETING: Following the EUOTI aggressive marketing plan conducted by the union and work accordingly, the plan is professionally designed by EUOTI consultants and experts to cover the internet, tourism magazines, travel fairs and exhibitions in addition to any travel related conferences all over the world,such a multi-directed marketing campaign is meant to reach each and everyone interested in tourism or travel industry all over the world. |
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| INTEGRITY: Conducting the business activity in a manner that promotes the idea of integrity and agreeing on running the business in Accordance to the principles of EUOTI code of ethics. |
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| REPUTATION: Protecting EUOTI customers and making sure they receive the best possible service from our members in order to maintain the EUOTI high standard of delivering the service and struggle hard to protect our outstanding reputation. |
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| COMPLAINTS INVESTIGATION: Holding the responsibility of investigating and responding to any complaint from the members or clients within strict time limit as EUOTI is highly concerned in maintaining an excellent mutual relationship between the members and their customers for the best of both parties. |
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| FORUM: Accepting any comment published in our forum by other members of the union as long as it is published in an adequate and respectable language which does not offend the readers either a member or a client. |
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| JUDGMENT: Accepting EUOTI neutral judgment in case of any misunderstanding that might occur between the members and the clients because EUOTI should not be prejudiced against anyone of both parties as long as the main goal is the customer satisfaction based on providing the best standard of service delivered by the members. |
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| STAMP OF TRUST: Working under EUOTI stamp of trust that gives the credibility and privilege to all members of the union and strive as much as possible to keep this spirit up. |
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| MEMBERSHIP RENEWAL: Members are kindly requested to renew their membership on time otherwise the membership will be automatically deactivated. |
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| UPGRADING THE MEMBERSHIP: EUOTI members have the option of upgrading their membership at any time after paying the upgrading fees. |
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| PERMISSION: Members are totally permitted to join any other unions or associations as long as their objectives do not contradict with EUOTI objectives. |
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| ENTITY: It's totally forbidden for any member to include any non member ads in his package meaning that the package should be entirely his. |
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| INDIVIDUALS: Individual members have all the rights given to the companies and associations with certain limits according to their membership. |
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| FRAUDS: The EUOTI is totally irresponsible for any inconvenience that may happen to anyone of the customers in case of dealing with non-registered members of our union. |
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| DEACTIVATION: EUOTI has all the rights to deactivate the membership of anyone of the members if not complying with the previously mentioned items. |
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